Privacy Policy for 7j777bet

1 Information We Collect

7j777bet collects personal data through several channels: directly from you when you register or interact with the platform, automatically through your use of the website, and from trusted third-party service providers where necessary for account verification and payment processing. We collect only the data that is genuinely necessary to deliver a safe, functional, and personalised gaming experience.

1.1 Registration and Account Data

When you create an account on 7j777bet, we collect the following information:

• Full legal name — required for identity verification and account ownership confirmation.
• Date of birth — required to verify that you are at least 18 years of age, in compliance with our age restriction policy.
• Email address — used for account communications, password resets, promotional messages (where opted in), and support correspondence.
• Mobile phone number — used for account verification, two-factor authentication, and transaction notifications via bKash, Nagad, or Rocket.
• Residential address — including city (e.g., Dhaka, Chittagong, Sylhet, Khulna, Rajshahi) and postcode, for identity verification purposes.
• Username and password — self-selected credentials used to secure your account. Passwords are stored in hashed form and are never accessible to our staff.

1.2 Identity Verification Data

To comply with our Know Your Customer (KYC) obligations and to prevent fraud and underage gambling, we may request the following documents at the point of withdrawal or account review:

• Government-issued photo identification (National ID card, passport, or driving licence).
• Proof of address (utility bill, bank statement, or official government correspondence dated within the last three months).
• Proof of payment method ownership (screenshot or statement confirming that the bKash, Nagad, Rocket, or bank account used for deposits belongs to you).

1.3 Financial Transaction Data

We record information related to all deposits and withdrawals made on your account, including the payment method used (bKash, Nagad, Rocket, Upay, Visa, Mastercard), transaction reference numbers, amounts in BDT, timestamps, and processing status. We do not store full payment card numbers, bKash PINs, or mobile banking passwords on our servers.

1.4 Gaming and Behavioural Data

When you use the platform, we collect data about your gaming activity, including:

• Games played, bet amounts, wager history, win/loss records, and session durations.
• Device type, operating system, browser version, and screen resolution.
• IP address and approximate geographic location (used for fraud detection and regulatory compliance — not used for invasive tracking).
• Pages visited, features used, and navigation paths within the 7j777bet website.
• Time and date of all login events, deposit and withdrawal requests, and customer support interactions.

2 How We Use Your Data

7j777bet processes personal data for clearly defined, legitimate purposes. We do not use your data beyond what is described below, and we do not engage in undisclosed profiling, data brokerage, or cross-platform advertising without your explicit consent.

2.1 Marketing Communications

If you have opted in to receive promotional communications, 7j777bet may contact you by email or SMS about relevant offers, bonus promotions (such as BPL season specials, Eid bonuses, Pohela Boishakh promotions), and new game launches. You may withdraw your consent at any time by contacting support at support@7j777bet. Withdrawal of marketing consent does not affect your ability to use the platform or the processing of data for other purposes described in this Policy.

2.2 Responsible Gaming Monitoring

As part of our commitment to player welfare, 7j777bet uses gaming activity data to monitor for patterns that may indicate problem gambling behaviour — such as frequent large deposits, extended play sessions, or rapid escalation in bet sizes. Where such patterns are identified, our responsible gaming team may proactively reach out to the player. This monitoring is conducted in the interest of player safety and constitutes a legitimate processing purpose.

3 Cookies & Tracking

7j777bet uses cookies and similar tracking technologies to operate core platform functions, measure site performance, and deliver a personalised experience. A cookie is a small text file stored on your device when you visit the website. You can control cookie settings through your browser, though disabling certain cookies may affect platform functionality.

3.1 Types of Cookies We Use

• Strictly Necessary Cookies: Essential for the platform to function. These include session authentication tokens, security cookies, and load-balancing data. These cannot be disabled without breaking core features such as login and account access.
• Functional Cookies: Remember your preferences such as language selection, display settings, and last-visited game category. These enhance your experience but are not strictly essential.
• Analytics Cookies: Used to understand how visitors use the platform — which pages are most visited, how long sessions last, and where navigation drop-offs occur. This data is aggregated and anonymised before analysis. We use this to improve the 7j777bet user experience over time.
• Security & Fraud Prevention Cookies: Help identify unusual access patterns, detect bot activity, and protect player accounts from unauthorised access. These operate alongside our IP monitoring and device fingerprinting systems.

3.2 Managing Your Cookie Preferences

You may adjust cookie settings at any time through your browser's privacy or settings menu. Most modern browsers (Chrome, Firefox, Safari, Edge) allow you to block or delete cookies on a per-site or global basis. Please note that blocking strictly necessary cookies will prevent you from logging in and using the platform. Blocking analytics cookies will not affect your ability to play or transact.

7j777bet does not use cookies to serve third-party advertising or to track your behaviour across unrelated websites. Our tracking is limited to activity within the 7j777bet domain.

4 Data Sharing & Third Parties

7j777bet does not sell, rent, or trade your personal data to third parties for commercial purposes. We share data only in the specific circumstances described below, and only to the minimum extent necessary to fulfil the stated purpose.

4.1 Payment Processors

To process deposits and withdrawals, we share necessary transaction data with our payment processing partners. In the Bangladesh market, this includes operators of bKash, Nagad, Rocket, and Upay mobile financial services, as well as international card processors for Visa and Mastercard transactions. These partners receive only the data required to complete the transaction and are bound by their own data protection standards.

4.2 Game Software Providers

Game content on 7j777bet is delivered by third-party game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. When you play a game, limited session data (such as a session token, bet value, and outcome) is exchanged with the relevant provider's servers to run the game and record the result. These studios operate under their own data protection obligations and do not receive your personal registration details unless required for dispute resolution.

4.3 Identity Verification Services

For KYC compliance, 7j777bet may engage third-party identity verification providers to validate the documents you submit. These providers process your ID data securely and are contractually prohibited from using it for any purpose other than the verification requested.

4.4 Legal and Regulatory Disclosure

We may disclose personal data to law enforcement agencies, regulatory authorities, or courts where we are legally required to do so — for example, in response to a valid court order, investigation of financial crime, or regulatory audit. In all such cases, we disclose only the minimum data required and, where lawfully permitted, notify the affected player.

4.5 Business Transfers

In the event that 7j777bet undergoes a merger, acquisition, or transfer of assets, player data held at the time of the transaction may be transferred to the acquiring entity as part of the business assets. Players will be notified of any such transfer and the privacy practices of the new controller at least 30 days before the transfer takes effect.

5 Data Retention

7j777bet retains personal data only for as long as is necessary for the purposes described in this Policy, or as required by applicable legal obligations. The following retention periods apply as a general guide:

When data reaches the end of its retention period, it is securely deleted or irreversibly anonymised so that it can no longer be linked to an individual. Players who request early deletion of their data (see Section 6) may trigger accelerated deletion where no legal retention obligation prevents it.

6 Your Rights

As a player and data subject, you have meaningful rights over your personal data held by 7j777bet. These rights are described below. To exercise any of them, please contact us in writing at support@7j777bet with your full name, registered email address, and a clear description of your request.

• Right of Access: You may request a copy of all personal data 7j777bet holds about you. We will provide this in a structured, readable format within 30 days of receiving your verified request.
• Right to Rectification: If any of the personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it. Simple corrections (such as updating your email address or phone number) can also be made directly from your account settings.
• Right to Erasure ("Right to Be Forgotten"): You may request that we delete your personal data. We will process such requests promptly, subject to any legal retention obligations that require us to keep specific categories of data for a defined period (see Section 5).
• Right to Restrict Processing: In certain circumstances — for example, while a dispute is being investigated — you may request that we temporarily restrict processing of your data rather than delete it entirely.
• Right to Data Portability: You may request that we provide your account and transaction data in a machine-readable format (such as CSV or JSON) so that it can be transferred to another service provider.
• Right to Object: You may object to processing of your data for direct marketing at any time. You may also object to processing carried out on the basis of legitimate interest, in which case we will assess whether our interests override your right to object.
• Right to Withdraw Consent: Where processing is based on your consent (such as marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

We will respond to all rights requests within 30 days of receipt. Complex requests may require up to 60 days in total, in which case we will inform you of the extended timeline within the initial 30-day period. We do not charge a fee for processing rights requests unless they are manifestly unfounded or excessive.

7 Data Security

7j777bet implements a comprehensive, layered security architecture to protect your personal data against unauthorised access, accidental loss, disclosure, alteration, or destruction. Our security measures include, but are not limited to:

• SSL/TLS Encryption: All data transmitted between your browser and the 7j777bet platform is encrypted using current-standard Transport Layer Security (TLS). This applies to all page loads, login events, deposit flows, and API calls.
• Password Hashing: Player passwords are stored using strong cryptographic hashing algorithms. Plaintext passwords are never stored and are not accessible to any member of our staff.
• Two-Factor Authentication (2FA): Players are encouraged to enable 2FA on their accounts using their registered mobile number. 2FA adds a second layer of protection against unauthorised login attempts.
• Access Control: Access to player data within the organisation is restricted on a strict need-to-know basis. Staff who can access account data are subject to confidentiality obligations and undergo regular security training.
• Infrastructure Security: Our servers are hosted in secure, access-controlled data centres with physical security measures, redundant connectivity, and continuous monitoring for intrusion attempts.
• Regular Security Audits: 7j777bet conducts periodic security assessments, including vulnerability scanning and penetration testing, to identify and remediate potential weaknesses before they can be exploited.

7.1 Data Breach Procedures

In the unlikely event of a data breach that poses a risk to your personal data, 7j777bet will take immediate containment action and notify affected players by email within 72 hours of becoming aware of the incident. The notification will describe the nature of the breach, the data categories involved, the likely impact, and the steps we have taken or plan to take to address the situation. We maintain an internal incident response plan that is reviewed and tested on a regular basis.

8 Policy Updates & Contact

8.1 Updates to This Policy

7j777bet may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or platform functionality. When material changes are made, we will notify registered players via email and display a prominent notice on the platform for at least 14 days before the revised Policy takes effect. The effective date shown at the top of this page will be updated with each revision.

Continued use of 7j777bet after the effective date of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with the revised Policy, you should close your account and cease using the platform. Outstanding balances will be returned to your verified payment method upon account closure.

8.2 Contacting Us About Privacy

For any questions, concerns, or requests relating to this Privacy Policy or the way in which 7j777bet handles your personal data, please contact our support team directly. All privacy-related correspondence should be submitted in English and include your registered account email address to enable us to verify your identity and respond accurately.

Email: support@7j777bet
Response time: within 2–6 hours via email, under 5 minutes via live chat.
Support hours: 24 hours a day, 7 days a week.
Time zone: Bangladesh Standard Time (BST, UTC+6).

We are committed to resolving all privacy inquiries promptly and transparently. If you raise a concern and feel it has not been addressed to your satisfaction, you retain the right to escalate the matter through appropriate legal channels available in Bangladesh.